Custom operations assistance and solutions to meet the needs of hoteliers today and in the future.
helping with areas that impact guests like reputation management, housekeeping standards, secret shopper, risk audit, standard operating procedures, and preventative maintenance are all included within this area.
keeping an account of finances are extremely important, our experts give guidance in forecasting expenses, P&L analysis, accounts receivable, labor audit, cash, night audit and supplier sourcing.
hiring, training and managing employees can be a daunting task but our experts can help make it much easier through employee handbooks, job descriptions, risk mitigation, and employee reward programs.
from owners and asset managers who need more data to the general managers supplying the reporting, we are here to help all parties with our owner report templates and dashboard performance sheets.
EPIC provides custom operational solutions for all hotels, limited-service to full-service, that put your back of house to our top of mind. Let us help your hotel today!